PRIVACY POLICY

INTRODUCTION

Pinnacle Crown Inc. (“Pinnacle Crown,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, inquire about our consulting services, or engage with us through other business communications.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect your name, business or organization name, email address, telephone number, job title, mailing address if provided, inquiry details, communication preferences, and other information you voluntarily submit through our website or correspondence.

If you engage our consulting services, we may also collect information reasonably necessary to manage the business relationship, prepare proposals, deliver agreed services, maintain records, process payments, and meet legal obligations.

When you visit our website, technical information such as your IP address, browser type, device information, pages visited, and approximate usage data may be collected through server logs, cookies, or similar technologies if those technologies are used on the website.

HOW WE USE PERSONAL INFORMATION

We may use personal information to respond to inquiries, communicate about requested services, prepare proposals, manage consulting engagements, provide customer support, process payments, maintain business records, protect website security, prevent fraud, comply with legal obligations, and administer communication preferences.

We will use information for additional purposes only where permitted by applicable law and, where required, with appropriate notice or consent.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use essential cookies or similar technologies to support website functionality, security, and performance.

If analytics or advertising technologies are implemented, the website should disclose the relevant technologies and obtain consent where required by law. You may be able to manage cookies through your browser settings or any privacy preference controls made available on the website.

HOW WE SHARE PERSONAL INFORMATION

We do not sell personal information or disclose it to third parties for their independent marketing purposes. We may disclose information to service providers that perform necessary functions on our behalf, such as website hosting, business communications, payment processing, security, and technical support.

These providers should receive only the information reasonably necessary for their assigned functions and be subject to appropriate confidentiality and data-protection obligations.

We may also disclose information where required by law, in response to valid legal process, to protect rights and safety, to investigate suspected fraud, or in connection with a business transaction where disclosure is lawful and appropriate safeguards are applied.

SMS CONSENT AND OPT-OUT

You may opt into SMS communications through a website form or another clearly identified consent method. The disclosure presented at the point of consent should identify the type of messages, explain that message frequency varies and message and data rates may apply, state that consent is not a condition of purchase, and explain how to obtain help and opt out.

You may opt out at any time by replying STOP to a message. Once your opt-out request has been processed, we will stop sending messages under the applicable messaging program unless you opt in again. You may reply HELP for assistance. Standard carrier message and data rates may apply. Message frequency varies according to your interaction and the messaging program.

SMS TERMS OF SERVICE

By opting into SMS from a website form or another medium, you agree to receive SMS messages from Pinnacle Crown Inc. for the purposes described in the applicable consent disclosure, including customer care.

Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to any message to opt out. Please refer to the SMS disclosures displayed when you provide consent and the Terms and Conditions published on our website for additional details.

PAYMENT INFORMATION

If you purchase consulting services and payment processing is offered through Stripe or another payment provider, your payment information may be collected and processed directly by that provider. Payment processing is subject to the provider's own terms and privacy policy.

We may receive transaction details such as payment status, transaction references, billing information, and amounts necessary to reconcile payments and maintain business records. We should not receive or retain complete payment card details when these are handled directly by the payment processor.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining client relationships, administering agreements, resolving disputes, securing our systems, and complying with applicable recordkeeping obligations.

Retention periods vary according to the nature of the information, the purpose of processing, and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to lawful retention obligations.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If a data incident occurs, we will respond and provide notifications as required by applicable law.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights to request access to personal information, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent where processing is based on consent, or receive a copy of certain information. These rights may be subject to legal exceptions.

To make a privacy request, contact us using the details provided below. We may need to verify your identity before processing your request.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. Those third parties maintain their own privacy policies and practices.

Pinnacle Crown Inc. is not responsible for the privacy practices of external websites that we do not control.

CHILDREN'S PRIVACY

Our website and consulting services are intended for business and general professional use, not specifically for children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

INTERNATIONAL DATA TRANSFERS

If personal information is processed or stored in a country other than the country where it was collected, the information may be subject to the laws of that country.

Where required, we will use appropriate safeguards for international transfers and processing.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal requirements. The revised policy will be published on our website with an updated effective date.

Where required by law, we will provide additional notice or obtain consent for material changes.

CONTACT INFORMATION

For privacy-related questions, requests, or concerns, contact Pinnacle Crown Inc. through the Contact Us section of our website or by mail at 2304 Pioneer Ave., Cheyenne, WY 82001.